In the May edition, we dwelt in knowing how to predict when customers come knocking and we talked of the importanc…
In the May edition, we dwelt in knowing how to predict when customers come knocking and we talked of the importanc…
Do customers need confidentiality in their dealings with service providers? Yes and no. Customers need confidentiality a…
The aim of employing technology in business was and still is to radically ease the way services are rendered to customer…
If anybody is interested to learn a thing or two concerning business scandals, there are many files to peruse. However,…
The dream of prosperity for Kenya, and Africa in general, will remain a mirage if the status quo is maintained. To prosp…
A man walks in the shop and buys an item and at the counter he is asked whether he wants a receipt or not. Baffled by su…
Top universities across the globe are defined by three basic principles namely quality education, research and community…
Over the past decade, the Kenyan economy has been on a revival. Today, the economy stands on a strong foundation and is…
Kenya is in dire need of more specialized and qualified manpower. As the economy grows, the country is at a point in his…
The irony is conspicuous. Although Kenya has a relatively large industrial sector, its contribution to economic growth h…
Kenya is the envy of many countries due to her young, skilled and vibrant workforce. Compared to many African nations, K…
Sometime in 2009, Judith Muthoni Githae found herself in a situation that can only be equated to being plunged into the…
The term strategy originates from the military It connotes military operations and movements in a war or battle. In busi…
Beating competition is a major priority for many businesses, whether large enterprises or small scale businesses. In eff…
Jamii Bora Bank Limited (JBBL), a fast growing SME focused bank, has received a Sh600 million equity [ ... ]
The Capital Markets Authority (CMA) has received recognition for being the Most Innovative Capital M [ ... ]
The Eastern and Southern African Trade and Development Bank, commonly known as PTA Bank, has changed [ ... ]
Kenya is facing serious unemployment and underemployment challenges. According to the 2017 Human Dev [ ... ]
One of the biggest mistakes we business people make is executing the plan/do model. We plan, and the [ ... ]